At Ayla CX, we provide flexible and scalable pricing to help businesses improve their customer communication. Whether you're just getting started or looking to implement advanced automation, we have a plan that fits your needs. You can also customize your plan with additional features to make it even more tailored to your goals.
Explore the Bronze, Silver and Gold tiered packages below.
Ideal for businesses that need a simple, reliable voice solution.
£10/month or £100 one-time setup
Services Include:
Voice-only setup for handling calls
Basic IVR (press 1 for sales, press 2 for support, etc.)
Holiday and out-of-hours call routing
Basic call recording (with essential storage)
1 week of support
For businesses looking to add intelligent routing and automation.
£30/month or £300 one-time setup
Services Include:
Everything in the Bronze Tier
Intelligent call routing based on agent availability or business hours
Automated responses using Amazon Lex (AI-driven automation)
Voicemail-to-email setup for easy message management
Callback setup to reduce customer wait times
2 weeks of support
For businesses needing full automation, chatbots, and advanced reporting.
£50/month or £500 one-time setup
Services Include:
Everything in the Silver Tier
Standard chatbot setup for automated customer interactions
Emergency and Exceptional Closure modules (to handle urgent situations)
Advanced reporting to track customer journeys
1 month+ of support
Standalone Features & Add-Ons
If one of the tiered-packages don't quite cut it for your business, you can dd any standalone features that suit your goals. You can select monthly or one-time setup pricing for each feature.
Allow customers to request a callback instead of waiting on hold.
£5/month or £25 one-time setup
More complex IVR setups for businesses with multiple departments or services.
£10/month or £50 one-time setup
Enhance your plan with advanced AI-driven customer interaction capabilities.
£15/month or £75 one-time setup
Instantly shut down specific call flows or business areas in urgent situations.
£5/month or £25 one-time setup
In-depth reporting on customer journeys and interactions, with the ability to track specific KPIs.
£5/month or £25 one-time setup
Automatically forward voicemails to email for easier management.
£10/month or £50 one-time setup
Scalable Plans: Start with a simple solution and grow with us as your business expands.
Flexible Pricing: Monthly or one-time pricing options, tailored to your budget and needs.
Expert Support: We’re here to help! Whether you need setup assistance or ongoing optimization, our team is ready to support you.
Ready to elevate your customer experience? Contact us today to get started with Ayla CX and create the perfect communication solution for your business!